ISO/TS 20282-2:2013
(Main)Usability of consumer products and products for public use — Part 2: Summative test method
Usability of consumer products and products for public use — Part 2: Summative test method
ISO/TS 20282:2013 specifies a user-based summative test method for the measurement of the usability and/or accessibility of consumer products and products for public use (including walk-up-and-use products) for one or more specific user groups. This test method treats accessibility as a special case of usability where the users taking part in the test represent the extremes of the range of characteristics and capabilities within the general user population. When the test method refers to usability, the method can also be used to test accessibility (unless otherwise specified).
Facilité d'emploi des produits de consommation courante et des produits à usage public — Partie 2: Méthode d'essai sommative
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Standards Content (Sample)
TECHNICAL ISO/TS
SPECIFICATION 20282-2
Second edition
2013-08-01
Usability of consumer products and
products for public use —
Part 2:
Summative test method
Facilité d’emploi des produits de consommation courante et des
produits à usage public —
Partie 2: Méthode d’essai sommative
Reference number
ISO/TS 20282-2:2013(E)
©
ISO 2013
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ISO/TS 20282-2:2013(E)
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ii © ISO 2013 – All rights reserved
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ISO/TS 20282-2:2013(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Conformity . 2
3 Normative references . 2
4 Terms and definitions . 2
5 General principles . 6
5.1 Type of usage of the product to be tested . 6
5.2 Purpose of the test . 6
5.3 Scope of the goals used in the test . 7
5.4 Validity and reliability . 9
5.5 Ethical issues . 9
6 Test procedure overview . 9
7 Test method .10
7.1 Purpose and scope of the test .10
7.2 Product(s) to be tested .10
7.3 Context of evaluation .10
7.4 Check that the product is capable of achieving the intended goals for the
intended users .15
7.5 Design and perform the test
...
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