SIST EN ISO 14004:2016

SLOVENSKI STANDARD
oSIST prEN ISO 14004:2015
01-april-2015
6LVWHPLUDYQDQMD]RNROMHP6SORãQHVPHUQLFHRQDþHOLKVLVWHPLKLQSRGSRUQLK
WHKQLNDK,62',6
Environmental management systems - General guidelines on principles, systems and
support techniques (ISO/DIS 14004:2015)
Umweltmanagementsysteme - Allgemeiner Leitfaden über Grundsätze, Systeme und
unterstützende Methoden (ISO/DIS 14004:2015)
Systèmes de management environnemental - Lignes directrices générales concernant
les principes, les systèmes et les techniques de mise en œuvre (ISO/DIS 14004:2015)
Ta slovenski standard je istoveten z: prEN ISO 14004
ICS:
13.020.10 Ravnanje z okoljem Environmental management
oSIST prEN ISO 14004:2015 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
oSIST prEN ISO 14004:2015

---------------------- Page: 2 ----------------------
oSIST prEN ISO 14004:2015
DRAFT INTERNATIONAL STANDARD
ISO/DIS 14004
ISO/TC 207/SC 1 Secretariat: BSI
Voting begins on: Voting terminates on:
2015-02-19 2015-05-19
Environmental management systems — General guidelines
on principles, systems and support techniques
Systèmes de management environnemental — Lignes directrices générales concernant les principes, les
systèmes et les techniques de mise en oeuvre
ICS: 13.020.10
ISO/CEN PARALLEL PROCESSING
This draft has been developed within the International Organization for
Standardization (ISO), and processed under the ISO lead mode of collaboration
as defined in the Vienna Agreement.
This draft is hereby submitted to the ISO member bodies and to the CEN member
bodies for a parallel five month enquiry.
Should this draft be accepted, a final draft, established on the basis of comments
received, will be submitted to a parallel two-month approval vote in ISO and
THIS DOCUMENT IS A DRAFT CIRCULATED
formal vote in CEN.
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
To expedite distribution, this document is circulated as received from the
IN ADDITION TO THEIR EVALUATION AS
committee secretariat. ISO Central Secretariat work of editing and text
BEING ACCEPTABLE FOR INDUSTRIAL,
composition will be undertaken at publication stage.
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/DIS 14004:2014(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
©
PROVIDE SUPPORTING DOCUMENTATION. ISO 2014

---------------------- Page: 3 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004:2014(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2014
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO 2014 – All rights reserved

---------------------- Page: 4 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
Contents Page
Foreword . v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 6
4.1 Understanding the organization and its context . 6
4.2 Understanding the needs and expectations of interested parties . 10
4.2.1 General . 10
4.2.2 Determining interested parties . 10
4.2.3 Determining needs and expectations of interested parties . 10
4.2.4 Determining compliance obligations . 11
4.2.5 Use and application of the needs and expectations of interested parties . 11
4.3 Determining the scope of the environmental management system . 11
4.4 Environmental management system . 12
4.4.1 General . 12
4.4.2 Establishing, implementing, maintaining and continually improving an environmental
management system . 14
4.4.3 Integrating the environmental management system into business processes . 14
5 Leadership . 15
5.1 Leadership and commitment . 15
5.2 Environmental policy . 16
5.3 Organizational roles, responsibilities and authorities . 18
6 Planning . 19
6.1 Actions to address risk associated with threats and opportunities . 19
6.1.1 General . 19
6.1.2 Significant environmental aspects . 20
6.1.3 Compliance obligations . 24
6.1.4 Risk associated with threats and opportunities . 26
6.1.5 Planning to take action . 30
6.2 Environmental objectives and planning to achieve them . 30
6.2.1 Environmental objectives . 30
6.2.2 Planning actions to achieve environmental objectives . 30
7 Support . 33
7.1 Resources . 33
7.2 Competence . 33
7.3 Awareness. 35
7.4 Communication . 36
7.4.1 General . 36
7.4.2 Internal communication . 37
7.4.3 External communication . 37
7.5 Documented information . 38
7.5.1 General . 38
7.5.2 Creating and updating . 39
7.5.3 Control of documented information . 39
8 Operation . 40
8.1 Operational planning and control . 40
8.1.1 General guidance: Operational control . 40
© ISO 2014 – All rights reserved iii

---------------------- Page: 5 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
8.1.2 Identifying needs for operational controls . 40
8.1.3 Establishing operational controls . 41
8.2 Emergency preparedness and response . 42
9 Performance evaluation . 43
9.1 Monitoring, measurement, analysis and evaluation . 43
9.1.1 General . 43
9.1.2 Monitoring and measurement . 44
9.1.3 Evaluation of compliance . 46
9.2 Internal audit . 47
9.3 Management review . 47
10 Improvement . 48
10.1 Nonconformity and corrective action . 48
10.2 Continual improvement . 49
10.2.1 Opportunities for improvement . 49
10.2.2 Implementation of continual improvement . 50
Annex A (informative) Examples of activities, products and services and their associated
environmental aspects and impacts, risks and opportunities and actions . 52
Bibliography . 59


iv © ISO 2014 – All rights reserved

---------------------- Page: 6 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO
collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International
Standards adopted by the technical committees are circulated to the member bodies for voting.
Publication as an International Standard requires approval by at least 75 % of the member bodies casting
a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 14004 was prepared by Technical Committee ISO/TC 207, Environmental management,
Subcommittee SC 1, Environmental management system.
This third edition will cancel and replace the second edition (ISO 14004:2004), which has been technically
revised.
© ISO 2014 – All rights reserved v

---------------------- Page: 7 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
1 Introduction
2 Every organization, whether public or private, large or small, in developed or emerging economies, has
3 an impact on the environment and is affected by the environment in return. The organization's impact can
4 come from consuming resources or pollution and the effect on the organization from issues such as
5 climate change. These impacts are leading to a growing understanding that the profitability and prosperity
6 of human development is contingent on preserving and conserving our natural capital, the resources
7 upon which all human productivity depends.
8 Societal expectations are driving the need for improved management of the resources necessary to
9 support human development through greater efficiency, transparency and accountability for all
10 organizations. Motivation for improving environmental performance can start for any organization, large or
11 small, with the belief and commitment of the owners, the board or the management team. Motivations can
12 be the realization of cost savings, the need to meet existing or increasingly stringent legislation,
13 addressing customer requirements, or management's commitment to protect the environment by
14 preventing pollution and loss of natural capital. These motivations are reinforced by the realization of
15 growing pressures on the environment from extreme weather, over-consumption of resources, and the
16 challenges created by degradation of ecosystems and the loss of biodiversity.
17 The aim of this voluntary International Standard is to provide organizations with guidance for a common
18 framework to establish, implement, maintain or improve a system to support better environmental
19 management. This should contribute to the long-term viability of the organization and to the overall goal of
20 sustainable development in balance with its social and economic elements. The framework of a robust,
21 credible and reliable environmental management system can include:
22  understanding the needs and expectations of interested parties, as they relate to the environmental
23 performance of the organization;
24  developing and implementing an environmental policy and objectives;
25  establishing the need for top management to take a leading role in improving environmental
26 performance;
27  identifying aspects of its activities, products and services that can result in significant environmental
28 impacts;
29  identifying the environmental conditions, including events, that can affect the organization (i.e.
30 whether the effect is local, regional or global, short or long-term);
31  considering the risk associated with threats and opportunities in relation to the organization's
32 significant environmental aspects and related compliance obligations;
33  increasing awareness of an organization's interaction with the environment;
34  establishing operational controls to manage an organization's significant environmental aspects and
35 compliance obligations, and risks associated with threats and opportunities;
36  evaluating environmental performance and taking actions, as necessary, for its improvement.
37 The outcomes of a formal approach to environmental management can provide top management with
38 qualitative and quantitative data that promotes informed business decisions that build long-term success
39 and create options for contributing to sustainable development. The opportunities include:
40  protecting the environment through the prevention or reduction of adverse impacts;
vi © ISO 2014 – All rights reserved

---------------------- Page: 8 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
41  controlling or influencing the way products and services are designed, manufactured, distributed,
42 consumed and disposed;
43  leveraging a life cycle perspective that can prevent environmental burdens from being transferred
44 elsewhere within the cycle;
45  achieving financial and operational benefits that can result from implementing environmentally sound
46 alternatives that strengthen the organization's market position; and
47  communicating environmental information to relevant interested parties.
48 The success of the organization depends on commitment from all levels and functions, led by top
49 management.
50 In addition to enhanced environmental performance, the potential benefits associated with an effective
51 environmental management system include
52  assuring customers of commitment to demonstrable environmental management,
53  maintaining good public/community relations,
54  satisfying investor criteria and improving access to capital,
55  enhancing image and market share,
56  improving cost control,
57  reducing incidents that result in liability,
58  conserving input materials and energy,
59  facilitating the attainment of permits and authorizations and meeting their requirements,
60  promoting environmental awareness among suppliers, contractors and all persons working for or on
61 behalf of the organization, and
62  improving relations between industry and government.
63 Examples and approaches are presented throughout this International Standard for illustrative purposes.
64 They are not intended to represent the only possibilities, nor are they necessarily suitable for every
65 organization. In designing and implementing or improving an environmental management system,
66 organizations should select approaches that are appropriate to their own circumstances. Practical help
67 boxes are intended to provide additional information to support the text contained within the standard.
© ISO 2014 – All rights reserved vii

---------------------- Page: 9 ----------------------
oSIST prEN ISO 14004:2015

---------------------- Page: 10 ----------------------
oSIST prEN ISO 14004:2015
DRAFT INTERNATIONAL STANDARD ISO/DIS 14004

68 Environmental management systems — General guidelines
69 on principles, systems and support techniques
70 1 Scope
71 This International Standard provides guidance on the establishment, implementation, maintenance and
72 improvement of an environmental management system with the potential to integrate it into the core
73 business process.
74 NOTE While the system is not intended to manage occupational health and safety issues, they can be included
75 when an organization seeks to implement an integrated environmental and occupational health and safety
76 management system.
77 The guidelines in this International Standard are applicable to any organization, regardless of its size,
78 type, location or level of maturity.
79 While the guidelines in this International Standard are consistent with the ISO 14001 environmental
80 management system model, they are not intended to provide interpretations of the requirements of ISO
81 14001.
82 2 Normative references
83 There are no normative references. This clause is included to maintain clause numbering alignment with
84 other ISO management system standards.
85 3 Terms and definitions
86 For the purposes of this document, the following terms and definitions apply:
87 3.1
88 organization
89 person or group of people that has its own functions with responsibilities, authorities and relationships to
90 achieve its objectives (3.16)
91 Note 1 to entry: The concept of organization includes, but is not limited to sole-trader, company, corporation, firm,
92 enterprise, authority, partnership, charity or institution, or part or combination thereof, whether incorporated or not,
93 public or private.
94 3.2
95 top management
96 person or group of people who directs and controls an organization (3.1) at the highest level
97 Note 1 to entry: Top management has the power to delegate authority and provide resources within the
98 organization.
99 Note 2 to entry: If the scope of the management system (3.3) covers only part of an organization, then top
100 management refers to those who direct and control that part of the organization.
101 3.3
102 management system
103 set of interrelated or interacting elements of an organization (3.1) to establish policies and objectives
104 (3.16) and processes (3.26) to achieve those objectives
1 © ISO 2014 – All rights reserved

---------------------- Page: 11 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
105 Note 1 to entry: A management system can address a single discipline or several disciplines (e.g. quality,
106 environment, occupational health and safety).
107 Note 2 to entry: The system elements include the organization's structure, roles and responsibilities, planning and
108 operation, performance evaluation and improvement.
109 Note 3 to entry: The scope of a management system may include the whole of the organization, specific and
110 identified functions of the organization, specific and identified sections of the organization, or one or more functions
111 across a group of organizations.
112 3.4
113 environmental management system
114 part of the management system (3.3) used to manage environmental aspects (3.9), conform to
115 compliance obligations (3.22), and address risk (3.18) associated with threats and opportunities
116 3.5
117 interested party
118 person or organization (3.1) that can affect, be affected by, or perceive itself to be affected by a decision
119 or activity
120 Note 1 to entry: Interested parties can include person(s) and groups concerned with or affected by the
121 environmental performance (3.13) of an organization.
122 Note 2 to entry: To "perceive itself to be affected" means the perception has been made known to the
123 organization.
124 Note 3 to entry: Interested parties can include customers, communities, suppliers, regulators, non-governmental
125 organizations, investors, employees.
126 3.6
127 environmental policy
128 intentions and direction of an organization (3.1) as formally expressed by its top management (3.2)
129 related to environmental performance (3.13)
130 3.7
131 documented information
132 information required to be controlled and maintained by an organization (3.1) and the medium on which it
133 is contained
134 Note 1 to entry: Documented information can be in any format and media, and from any source.
135 Note 2 to entry: Documented information can refer to:
136  the environmental management system (3.4), including related processes (3.26);
137  information created in order for the organization to operate (may also be referred to as documentation);
138  evidence of results achieved (may also be referred to as records).
139 3.8
140 environment
141 surroundings in which an organization (3.1) operates including air, water, land, natural resources, flora,
142 fauna, humans and their interrelations
143 Note 1 to entry: Surroundings in this context can extend from within an organization to the local, regional and
144 global system.
145 Note 2 to entry: Surroundings may be described in terms of biodiversity, ecosystems, climate or other
146 characteristics.
© ISO 2014 – All rights reserved
2

---------------------- Page: 12 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
147 3.9
148 environmental aspect
149 element of an organization's (3.1) activities or products or services that interacts or can interact with the
150 environment (3.8)
151 Note 1 to entry: An environmental aspect can cause (an) environmental impact(s) (3.10). A significant
152 environmental aspect is one that has or can have a significant environmental impact.
153 Note 2 to entry: Significant environmental aspects are determined by the organization applying one or more
154 criteria.
155 3.10
156 environmental impact
157 change to the environment (3.8), whether adverse or beneficial, wholly or partially resulting from an
158 organization's (3.1) environmental aspects (3.9)
159 3.11
160 environmental condition
161 state or characteristic of the environment (3.8) as determined at a certain point of time
162 3.12
163 performance
164 measurable result
165 Note 1 to entry: Performance can relate either to quantitative or qualitative findings.
166 Note 2 to entry: Performance can relate to the management of activities, processes (3.26), products (including
167 services), systems or organizations (3.1).
168 3.13
169 environmental performance
170 performance (3.12) related to the management of environmental aspects (3.9)
171 Note 1 to entry: In the context of environmental management systems (3.4), results can be measured against the
172 organization's environmental policy (3.6), environmental objectives (3.17) or other criterion, using indicators.
173 3.14
174 prevention of pollution
175 use of processes (3.26), practices, techniques, materials, products, services or energy to avoid, reduce or
176 control (separately or in combination) the creation, emission or discharge of any type of pollutant or
177 waste, in order to reduce adverse environmental impacts (3.10)
178 Note 1 to entry: Prevention of pollution can include source reduction or elimination, process, product or service
179 changes, efficient use of resources, material and energy substitution, reuse, recovery, recycling, reclamation and
180 treatment.
181 3.15
182 life cycle
183 consecutive and interlinked stages of a product system, from raw material acquisition or generation from
184 natural resources to end-of-life treatment
185 Note 1 to entry: Life cycle includes activities, products, and services and may include procured goods and
186 services, as well as end-of-life treatment of products and delivery of services, for example, design, manufacture,
187 transport, packaging and end-use or disposal.
188 [SOURCE: ISO 14044:2006, 3.1, modified ― refer to "end-of-life treatment", not "final disposal", Note 1 to
189 entry was added].
© ISO 2014 – All rights reserved 3

---------------------- Page: 13 ----------------------
oSIST prEN ISO 14004:2015
ISO/DIS 14004
190 3.16
191 objective
192 result to be achieved
193 Note 1 to entry: An objective can be strategic, tactical, or operational.
194 Note 2 to entry: Objectives can relate to different disciplines (such as financial, health and safety, and
195 environmental goals) and can apply at different levels (such as strategic, organization-wide, project, product, service
196 and process (3.26)).
197 Note 3 to entry: An objective can be expressed in other ways, e.g. as an intended outcome, a purpose, an
198 operational criterion, as an environmental objective (3.17), or by the use of other words with similar meaning (e.g.
199 aim, goal, or target).
200 3.17
201 environmental objective
202 objective (3.16) set b
...